Refund Policy

Last updated: 1/10/2026

1. Deposits

2. Final Payments

Full payment is due prior to the event date as stated on your invoice.
Failure to submit final payment by the due date may result in cancellation without refund.

3. Client Cancellations

If you cancel your event:

More than 14 days before the event:
- Deposit is non-refundable
- Any additional payments may be refunded minus non-recoverable costs
6 days or less before the event:
- No refunds will be issued

4. Rescheduling

One reschedule request may be granted if submitted at least 14 days before the event, subject to availability.
Deposits may be transferred to a new date one time only.
Rescheduling within 14 days of the event is not guaranteed and may result in forfeiture of the deposit.

5. Company Cancellations

If Sugar Crown LLC must cancel due to unforeseen circumstances (including illness, emergency, or events beyond our control):

A refund of payments made, excluding non-recoverable expenses, will be issued or
Payment may be applied to a future event at the client’s option

6. Weather & Force Majeure

We are not responsible for cancellations or delays caused by:

Refunds in these cases are not guaranteed but may be considered at our discretion.

7. No-Shows & Early Termination

No refunds will be issued for no-shows.
If services are terminated early due to unsafe conditions, illegal activity, or non-compliance with terms, no refund will be provided.

8. Alcohol Service (Flo’s Mobile Bartending)

No refunds will be issued due to refusal of alcohol service for intoxication, underage guests, or legal compliance.
Client remains responsible for compliance with all alcohol laws.

9. Refund Processing

10. Contact Information

For questions regarding this policy, contact:

Sugar Crown Sips

Flo’s Mobile Bartending

Alabama, United States